Part E Writing
道歉信 （Letter of Apology）
因种种原因做错了事或给对方带来了不便和困难，应写信向对方表示歉意，以求得对方的谅解。这类信件要写得及时，用词要谦逊，态度要坦率。
此类信件写作的步骤一般如下：
1. 诚挚地表达歉意；
2. 说明错误发生的原因；
3. 提供弥补措施；
4. 请求原谅。
Sample:
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening.Unfortunately, it is much to my regret that I cannot join you and your family,because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy gettogether, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don’t hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.(https://www.daowen.com)
Please allow me to say sorry again.
Regards,
Li Ying
Task You are required to write a letter of apology according to the information given in Chinese below.
你（Mark）是一家服装厂公司的总经理，Mr. Smith 先生写信告知你所预订的衬衣样品还未送到，请你写信告诉他发生了什么事。信件内容包括：
1. 对样品未按时到达表示道歉；
2. 样品迟到的原因是生产部经理因病请假一周；
3. 已从市场部经理那儿得知样品已经上路，将在3天后到达；
4. 样品颜色只有3种可供选择，不能满足他要求的5种，对由此造成的不便表示抱歉。