Extended Tasks and Activities
1.Reception Etiquette
Read the following passage and try to get some knowledge about tips for traveling abroad.
Tips for Traveling Abroad
Every experienced traveler has lived through it: the long lines, the lost luggage, the missed flights, the crowded terminals, and the disappearing reservations. Here are a few useful hints for new and seasoned travelers alike, to make your traveling abroad as smooth and worry-free as possible.
If you are flying, consider requesting an electronic ticket. If you’ve always flown with ticket in-hand, it might be an odd adjustment at first. However, electronic tickets eliminate the problem of forgetting your tickets at home, or losing them before the flight. All you need is the proof of payment (an itinerary with invoice number, the credit card you used to buy the ticket, etc.) and identification, and the airline will present you with a boarding pass at check-in. For international flights, present your itinerary to customs officials with your passport, and they will accept this in lieu of a return ticket.
Pack valuables—such as jewelry and cameras—in your carry-on. You will want to keep these under your supervision at all times. Also, should the carrier lose your luggage,you will still have the most expensive items on your person. For this same reason, include essentials such as a toothbrush, a change of underwear, and any medication you may need in your carry-on as well. This will ensure that you are not left stranded without the very basics!
It most likely will not be feasible for you to learn enough of a foreign language to hold your own indefinitely, unless you study tirelessly or have a special knack for languages. However, it is a good idea to at least make some effort to learn the basic phrases in the native language of the country to which you’re traveling. You may find that the citizens of the said country really appreciate the fact that you at least make some effort to speak their language. Do buy an English-to-Foreign-Language dictionary, there are many that are geared towards travelers, and include valuable quick-reference pages for many common situations. If you are really bent upon learning more of the language, try listening to an instructional tape at night before you sleep. Repetitive listening will help you memorize what you need to know.
Confirm all reservations at least a week ahead of time. It’s important that you leave yourself enough time to make alternate arrangements or straighten out any errors, should a reservation be lost or incorrect. Write down or print out all pertinent information for your reservations, including any phone numbers you may need if you run into a problem, such as customer service numbers. Contact information—especially addresses—for hotels, rental car agencies, train stations, airlines and such, when stored in a central place, will save you a lot of time and frustration.
Be sure to check your passport for validity several months before your trip. If your passport has expired or is lost, file for a renewal at least 2 months in advance. If you wait any longer, you run the risk of having to pay expensive rush fees. The average passport,without rush status, will take 4-6 weeks to turn around. Rushed passports typically take 7-14 days, but cost about $100 more to process.
Carry a blank journal or notebook with you. If you are so inclined, it can be a wonderful memoir of your trip. At the very least, it’s a place to write down any important information you will need during and after your trip. In particular, it is handy to jot down the names of persons and the situations involving any problems that may arise, so that you may make proper complaints after your trip ends.
Most importantly, have fun! You will most likely enjoy your travels without the occurrence of any major problems. However, anything can happen, and it’s always a good idea to make sure you are prepared for the eventualities you can control along the way!
2.Extended Reading
What Should Be Done If the Luggage of the Foreign Guest Is Delayed or Lost?
If one of the suitcases of the guest’s does not arrive, don’t worry. Go to the baggage inquiry office and let them know. There is only one baggage inquiry office for all airlines.
Chances are that the suitcase will arrive on a subsequent flight. If the flight with the suitcase is arriving relatively soon, the passenger may be told to wait and to watch the appropriate baggage carousel.
If the suitcase is still missing, or if there is no flight from the same airport arriving soon,the baggage inquiry office will ask the passenger to fill out a missing baggage form in which the passenger’s contact information, flight information, and a description of the missing suitcase must be included.
If the passenger does not have local contact information, it is not a problem because the baggage inquiry office will give the passenger their phone number. The passenger can then call them to ask about the status of the missing suitcase.
(1) What should we do if one of the suitcases of the guest does not arrive?
(2) What will be the possibility if the suitcase of the guest does not arrive?
(3) If the flight with the suitcase is arriving relatively soon, what will the passenger be told to do?
(4) What will be included in the missing baggage form?
(5) If the passenger does not have local contact information, what should he or she do?
What to Do If the Passport of the Foreign Guest Is Lost
If the passport of the foreign guest is lost, the Foreign Affairs personnel should help the guest report the case rapidly to the local public security office and complete the registration procedure. At the same time, the foreign guest should go to the nearest embassy or consulate of his or her country in the visiting country as soon as possible to complete the registration procedure of the lost report, and then apply for a new passport. After the new passport is issued,the foreign guest should go to the public security office to get a new visa. With the new visa,the foreign guest can continue his or her trip or leave the visiting country.
(1) What should the Foreign Affairs personnel do if the passport of the foreign guest is lost?
(2) What should the foreign guest do if his or her passport is lost?
(3) What should the foreign guest do after the new passport is issued?
(4) What will the foreign guest do with the new visa?
Preparing for a Lost Wallet Incident
Even the thought of losing those critical personal data that you have stored in your wallet can make you helpless. Everyone feels a shock and a racing heart when they come to discover that they have lost their wallet. Your personal details can reach an unauthorized person who can make use of it for his or her own needs. They can also misuse your identity for indulging in illegal activities. Thus, in order to save yourself from losing your wallet and experiencing all those devastating feelings, it is better to take precaution than to panic. You have to be prepared with courage to face with the losing of wallet which can happen anywhere, and without panicking should take immediate steps to prevent your personal data from being misused. You have to make yourself informed with the steps that will help you in reducing the risk for losing.
Here is some important information that is sure to help you out with this alarmingly increasing issue.
Most of us have the habit of cluttering all the unnecessary things in our wallet and taking them everywhere. Because of this, your cash or cards can easily fall down when you search for things in your wallet. Some people even have the habit of taking with them all the important personal data that they do not need every day. Cluttering things inside your wallet unnecessarily will decrease the space for other important things and make your wallet disfigured. So, it is always advised to keep fewer things inside your wallet than messing them together. In order to keep your wallet organized, you should keep a list of the important things that you need daily and throw out the outdated cards, bills, bank papers and receipts.
You should keep the contact numbers and addresses of the banks and insurance companies that have issued their cards to you. Once you identify the wallet lost, you should immediately inform the bank about it so that they can cancel any transaction occurring through your bank account. They can also replace new credit and debit cards to you.
(1) The thief who steals your wallet can do the following except that
A. the thief can get your personal details stored in your wallet.
B. the thief can make use of your personal details for his or her needs.
C. the thief can also misuse your identity for indulging in illegal activities.
D. the thief can hurt your family members.
(2) Which one of the following is not the result mentioned in the passage if you clutter all the unnecessary things in your wallet?
A. Your cash or cards can easily fall down when you search for things in your wallet.
B. It will decrease the space for other important things.
C. It will make your wallet disfigured.
D. It tells that you are very rich.
(3) Which statement is not true according to the passage?
A. It is always advised to keep fewer things inside your wallet than messing them together.
B. You should keep a list of the important things that you need daily.
C. You should throw out the outdated cards, bills, bank papers and receipts.
D. You should take with you in the wallet all the important personal data that they do not need every day.
(4) Why should you keep the contact numbers and addresses of the banks and insurance companies that have issued their cards to you?
A. Once you identify the wallet has lost, you can immediately inform the bank about it.
B. You can apply for new credit card, or debit card.
C. You can buy insurance from the insurance company.(https://www.daowen.com)
D. you can withdraw money from the bank conveniently.
(5) If you inform the bank of your lost wallet, the bank can do the following except that
A. the bank can cancel any transaction occurring through your bank account.
B. the bank can replace new credit cards to you.
C. the bank can replace new debit cards to you.
D. the bank can borrow you some money.
3.Translation
A. Translate the following sentences from English into Chinese.
(1) I’ve just got severe stomachache and have been suffering from it for several hours.
(2) Can you think of anything you ate yesterday that might have caused it?
(3) The doctor said you should try to avoid greasy food and have a bland diet these two days.
(4) The medicine can release pain and reduce swelling.
(5) You should go to your embassy or consulate in China immediately.
B. Translate the following sentences from Chinese into English.
（1）你很快就会好起来的。
（2）这可能是你浑身乏力的原因了。
（3）布朗先生说他肚子疼得厉害并且感到浑身乏力。
（4）你应该报警并告知英国大使馆。
（5）我们回去的时候需要去医院检查一下。
4.Practical Training Project
Background:
In 2020, COVID-19 swept across the world. In China, the pandemic was effectively and efficiently contained under the joint effort of the government, hospitals and the whole people.Your foreign guest—Jack Smith from the USA visited your factory in Guangzhou during January 10th to January 12th in 2020 and was told that he could not go back to the USA on time because of COVID-19.What’s worse, Jack Smith’s passport was lost in Guangzhou. As the receptionist of the foreign guest in your company, how could you handle the emergencies?
Tasks:
Task 1：Please help Jack Smith to apply for a new passport and visa. To finish this task,please list the tips briefly on handling a lost passport.
Task 2: Tell Jack Smith how he can protect himself from being infected by novel coronavirus and stay healthy during his stay in Guangzhou. To finish this task, please make a checklist for Jack Smith. You can refer to the following letter to all friends coming to Guangzhou from abroad.
A Letter to All Friends Coming to Guangzhou from Abroad
1.Please contact the management company of your building or the administration office of your community as soon as possible for the most updated information for the epidemic control and prevention. If you are employed in Guangzhou, please contact your employer as well. Please make your registration and declaration through Suikang WeChat Mini Program from both your dwelling place and workplace to generate your personal Suikang code. Show your Suikang code for inspection as required.
2.If you have returned to Guangzhou from a seriously affected country/region (where you stayed for various reasons, including study, residence, labor service, business, travel, stopover,etc.) within the last 14 days, you will be isolated at home or in a designated place for medical observation according to the applicable requirements. Please comply with the arrangement.
3.During your stay in Guangzhou, if you experience a fever, weakness, cough, or other symptoms, please wear a mask and go to the nearest fever clinic of a designated COVID-19 hospital as soon as possible. If it is necessary, you may also ask the management company of your building or the administration office of your community to arrange one of their staff to take you to the designated COVID-19 hospital for testing.
4.If you go to a pharmacy to buy medicines for your fever and cough, the shop assistant will check your temperature and ask for your relevant information for the prevention and control of COVID-19.Please cooperate and answer the questions accurately and truthfully.
5.During your stay in Guangzhou, please pay attention to yourself-protection. Wash your hands frequently. Maintain proper ventilation. Avoid visiting and gathering with other people.Minimize outdoor activities. Wear a mask when you have to go out. Pay attention to rest and nutrition intake. Enhance your physical fitness.
6.Keep the records of the following:
The time of your arrival in Guangzhou
The means and route of your transportation (the Flight /Train/Voyage No., the vehicle and vessel license plate, and your seat number.)
Your daily activities, including the places you have been to and the persons you have come into contact with, from 2 days before your arrival in Guangzhou to 14 days after your arrival in Guangzhou
Pay close attention to the health of your companions, roommates, persons you recently contact with, and yourself.
Appendix The designated COVID-19 hospitals in Guangzhou are as follows.
★Designated Hospitals at Provincial Level★
① Guangdong Provincial People’s Hospital
② Guangdong Second Provincial General Hospital
③ The Third Affiliated Hospital, Sun Yat-sen University
④ Southern Hospital of Southern Medical University
⑤ The First Affiliated Hospital of Guangzhou Medical University
⑥ The Eighth People’s Hospital of Guangzhou
★Designated Hospitals at Municipal Level★
① The First People’s Hospital of Guangzhou
② Guangzhou Women and Children’s Medical Center
③ The Eighth People’s Hospital of Guangzhou
④ The First Affiliated Hospital of Guangzhou Medical University
⑤ The Second Affiliated Hospital of Guangzhou Medical University