Post-crisis Evaluation and Learning
●The culture of organizations can often influence the degree to which they actually learn from crises.
●Organizations need to pay particular attention to their capacity to learn.This is a particular challenge when the crisis and its impacts cut across agencies,and cross-organizational learning is needed.
●Learning can range from operational improvements that enhance crisis response in the future to more fundamental reviews of organizational and system-wide capacity.
With regard to planning and the conduct of crisis exercises,in terms of assessing the preparedness of organizations for crisis management,a typology of organizational preparedness enables managers to rate their own organization's preparedness,as illustrated in Table 1.(https://www.daowen.com)
Table 1 A Typology of Organizational Preparedness for Crisis
Such an assessment of crisis preparedness as illustrated by Table 1 can serve a useful purpose for managers to help determine areas of existing good and poor practice.This in turn can help highlight areas that are in need of attention and where actions need to be taken to improve the situation.For example,if the assessment shows that there is only limited preparedness through the use of trials and simulations,this could indicate the need for the conduct of or participation in a crisis exercise.