Topics for Discussion

1.No manager or government official likes to be caught unaware or unprepared when a crisis hits.Missing the warning signs can be embarrassing and costly.Improving the crisis management process is the acute stage that requires managers or government officials to learn the most to help them plan for the next crisis.Inevitably，there are two points of the crisis that management should reexamine in the process of improvement:

●What crisis warning signs were missed?(https://www.daowen.com)

●How can communication networks be improved so that the organization can respond better during the next crisis?

2.What examples of organizational improvement have you seen?Were any of these examples brought on by a crisis event?If so，explain how the crisis initiated the process of improvement.