二、投诉信
写作提示
当你希望某事得到改善或者某个问题得到补救时,往往会写投诉信。投诉信要写明投诉的原因以及你对此事所带来的不便的感受和心情;提出你对如何改进或者解决问题的建议,清楚表明你希望问题如何得到解决;表达你希望上述问题得到迅速解决的强烈愿望,并对有关人员作出的努力表示感谢,提出希望尽快得到满意的答复。
写作策略
开头段:说明与收信人的相关性,点明你写信的意图。
主体段:写明投诉的原因,要展开说明,或者讲具体理由,或者谈问题的具体体现方式。
结束段:表达你希望上述问题得到尽快解决的强烈愿望,并对有关人员作出的努力表示感谢。
参考范文
Directions:(https://www.daowen.com)
You live in a room in college which you share with another student.You find it very difficult to work there because your roommate always has friends visiting and has parties in the room.Write a letter to the Accommodation Officer at the college and ask for a new room next term.You would prefer a single room.Explain your reasons.
Dear Sir or Madam,
I am writing to express/air dissatisfaction/disappointment/concern regarding accom-modation.I would prefer to move into a single room next semester,as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate's inconsiderate behavior.For one thing,his friends are constantly visiting him;for another,he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut,I hope to draw the attention of the authorities concerned.I am sure you will agree thatthe only solution for me is to move into a room of my own.Therefore,I would be grateful if you could find a single room for me,preferably not in the same building but as near to the college campus as possible.
Yours,
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