Part B Theme Listening
■Language Learning
Study the following words and expressions.
online shopping,bargain,11.11(Double Eleven)Shopping Carnival,T-mall,free delivery,return of goods,address,order,return shipping fee,login,exemption from postage,delivery,upload,second-hand store,convenient,time-saving,refund products purchased online within seven days
■Exercise 4:Dialogue Listening
Listen to the dialogues.Fill in the blanks with the words and expressions in the box.
save a lot of time Double 11 convenient pay your bills Ali Pay
T-mall supermarket ordered a pair of boots credit card shampoo
1.Jack:Do you often shop online?
Sherry:Yeah,very often.It is very________and the price is lower online than in physical stores.
Jack:Are there many things online?
Sherry:Daily necessities,clothes,shoes,books,cosmetics…almost everything can be________in online stores.
2.Kevin:What did you buy at the________Shopping Carnival?
Maggie:I bought________for myself,an overcoat for my mom and some books for my son.
Kevin:Did you get them at lower prices?
Maggie:Yes.It’s a real bargain.
3.Sophie:I think shopping online can help me________.
Kevin:That’s true.I almost shop everything online,even toothpaste,________and tissues,etc.
4.Clerk:How do you________when shopping in online stores?
Julie:You can pay by________,debit card,________,WeChat Pay or Apple Pay except in cash.
5.Dora:Which online stores do you like most?
Tony:It depends.I buy daily necessities in the________,and fashions in some popular online brand stores.
■Exercise 5:Dialogue Listening
Listen to the dialogue.Write down the missing words.
W:Hello,are you there?
M:Good evening.Can I help you?
W:Yes.I bought an overcoat in your store on 1and got it this morning.I tried it on,and it seems large for me.And I don’t like the color much.Can I ask for 2and a refund?
M:I see.May I have your 3?
W:Sure.It’s 0998542AC612.
M:Thanks.Just wait a moment.Let me 4your order.(a few minutes later)
M:Thanks for waiting!The size M is large for you and you don’t like the color of 5.How about changing to a smaller size S and the color of 6?You know the 7 is in fashion now.
W:Yes.The style is 8and I like it.Let me think for a while.
M:We will pay for the 9of the return and send a new one with the size S in sky-blue to you.And you may ask for a 10again if you are not satisfied with the new one.
W:OK.It’s a good idea.Thank you.
M:It’s my pleasure.
■Exercise 6:Second Listening
Listen to the dialogue again and answer the following questions.
1.What did the woman buy in the store?
2.Is the size suitable for the woman?
3.What size and color does the customer service personnel advise her?
4.Who will pay for the postage of the return of the overcoat?
5.What does the woman think of the style of the overcoat?
