目录

目 录

Introduction

Chapter One Chinese Mediation and Conflict Resolution and Management

1.1 Traditional Philosophies, Ideals and Values in Conflict Resolution

1.2 Modern Mediation, the Philosophies, Ideals and Values

1.3 Western Literatures on Chinese Mediation

Chapter Two Neutrality and Power — Mediation in the United States

2.1 Neutrality

2.2 Power Distribution

2.3 Issues and Questions to be Resolved in this Study

Chapter Three Data Collection and the Cases

3.1 Data Collection

3.2 The Cases

Case 1 – Shijiazhuang workplace injury pre-trial mediation

Case 2 – Shijiazhuang pre-trial divorce mediation

Case 3 –Chengdu Owners’ Committee vs.Management Committee

Case 4 – Xuling woods dispute

Case 5 –Xuling disengagement dispute

Case 6 – Gulin offspring support of parents

Case 7 –Luzhou pre-trial divorce compensation dispute

Case 8 – Rong County child sickness

Case 9 – Luzhou interval-trial divorce mediation

Case 10 – Luzhou interval-trial dispute on wine payment

Chapter Four About the Analysis Method

4.1 Data Processing

4.2 Translation

4.3 Discourse Analysis

4.4 Coding

Chapter Five Some Strategies and Tactics in Chinese Mediation

5.1 Bringing about a Predetermined Outcome(https://www.daowen.com)

Tactic One – Appeal to personal relevance

Tactic Two – Education

Tactic Three – Invoking or Claiming Authority

Tactic Four – Bringing in Third Party

Tactic Five – Side Taking

5.2 Strategy to Alleviate the Adversity

Tactic One – Balancing

Tactic Two – Minimization

5.3 Strategy to Motivate and Facilitate Compromise

Tactic One – Emphasizing Common Goals

Tactic two – Introducing External Reasons

Chapter Six Neutrality, Power Distribution and Language Features

6.1 Neutrality and Power Distribution

6.2 Language Features in Contemporary Chinese Mediation

6.3 Recommendations for Future Research

References

APPENDIX A: Transcript in English

Case 1 – Shijiazhuang workplace injury pre-trial mediation

Case 2 – Shijiazhuang pre-trial divorce mediation

Case 3 – Chengdu Owners’ Committee Vs Management Committee:

Case 4 – Xuling woods dispute:

Case 5 –Xuling disengagement dispute:

Case 6 – Gulin offspring support of parents:

Case 7 – Luzhou pre-trial divorce compensation dispute:

Case 8 – Rong County child sickness:

Case 9 – Luzhou interval-trial divorce mediation

Case 10 – Luzhou Interval-trial dispute on wine payment

APPENDIX B:Table of Mediation Strategies and Tactics

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