Typical Examples of Business Letters
Sample 1
Zhejiang Machinery&Equipment Imp.&Exp.Corp.
131 Jiefang Road.,Hangzhou 310009，China
Tel:7070998 Fax:0086-0571-7021 E-mail:ZMEC@sina.com
Feb.15th，2014
Mr.Joe Smith
VME Manufacturing Company
3804 New Sharon Rd.Pella,Iowa
U.S.A.
Dear Mr.Smith，
We have obtained your name and address from Dee&Co.Ltd,and we are writing to enquire whether you would be willing to establish business relations with us.
We have been importers of shoes for many years.At present,we are interested in extending our range and would appreciate your catalogues and quotations.
We are looking forward to your early reply.
Yours faithfully，
Leon Chang
Chief Buyer
Sample 2
May 20，2014
Dear Sir，
Re:offer for“Panda”Brand Color TV Sets
Thank you for your inquiry for“Panda”Brand Color TV Sets dated May 16.As requested,we are now making you,subject to your reply reaching us within 10 days,the following offer: Commodity:“Panda”Brand Color TV Sets
Item No:Gb-8907
Quantity:1，500 sets
Price:USD450.00 per set CIF Sydney
Payment:By confirmed,irrevocable L/C payable by draft at sight in the seller's favor
Shipment:to be effected within 28 days after receipt of L/C
Our products are selling fast because of their unique design and superior quality,which will appeal to most buyers.
We have some regular orders at hand.If you're interested in our products,please place your order as soon as possible.
We are looking forward to hearing from you soon.
Yours faithfully，
Betty Smith
Sales Manager
Sample 3
June 30，2014
Dear Mr.Petri，
We haven't got the personal computers we ordered on June 3.
On June 3,we placed an order for ten sets of personal computers.When we discussed the matter on delivery,you promised that it would be made before June 20.However,it is 10 days past the deadline,and your goods still have not reached us.
We need these PCs urgently to improve the efficiency of our work；therefore,your failure to deliver them has put us into trouble.
We appreciate your seeing the matter seriously and arranging for the delivery within 5 days.We are sorry to say if you are still unable to deliver them by July 5th,we shall reluctantly cancel our order and ask for compensation.
Sincerely yours，
Jack Robert
Sales Manager
Notes
informative 信息型的；提供信息的
persuasive 有说服力的；劝导性的
motivational 有关动机的；激发性的
promotional 促销的；增进的
flowery language 华丽的语言
technical terms 术语；专门用语
ambiguous 模棱两可的；有歧义的
rationality 合理性
coherence 连贯性
wordy 冗长的；用词过多的
commercial jargons （传统的)商业术语或套话
courtesy 礼貌
mitigation （语用)缓和现象
You-attitude 对方态度；对方立场；收信人态度
matter-of-fact 实事求是的
standard parts 主要部分；必备部分
Letterhead 信头
Reference （信函)编号
filing 文件归档
Inside Name and Address 信内名称和地址
recipient 收件人；收信人
courtesy title 礼貌的称呼
Attention Line 注意事项；经办者行
Salutation 称呼
Subject Line 事由；主题行；标题行
gist 主旨；要点
Complimentary close 结尾敬语
Signature 签名；签字
legible （笔迹)易读的；字迹清楚的；易于辨认的
Enclosure （信函)附件
Postscript 附笔；附言
Reference Notation 经办人代号
Carbon Copy 抄送
layout 版式
format （信函)格式
Full Block Form 齐头式；平头式
Indented Form 缩进式
Semi-block form with indented paragraphs半缩进式
Modified Block Form 改良齐头式
abbreviation 缩写
Enc.:as stated 附件如文所述