Part I Lead-in

Part I Lead-in

1.Room Types

◆ Single room 单人间

◆ Double room 双人间

◆ Twin room 双床间 也就是标准间 (standard room)

◆ Triple room 三人间

◆ Junior suite 普通套间

◆ Business suite 商务套间 （一间为起居室兼办公室，另一间为卧室）

◆ Duplex suite 立体套间 （起居室在下，卧室在上）

◆ Connecting suite 组合套间

◆ Deluxe suite 豪华套房

◆ Presidential suite 总统套房

2.Necessary Points in Room Reservation

◆ Name 姓名

◆ Telephone number 联系电话

◆ Room type and number of rooms 房型及客房数量

◆ Number of guests 宾客人数

◆ Nationality 国籍

◆ Date/time of arrival/departure 到达/离店日期、时间

◆ Length of staying 入住天数

◆ Discount and payment 折扣及付款

◆ Cut-off time 订房入住当天的保留时间

◆ Agreements on reservation amendments/cancellation 酒店对宾客预订变更、取消预订的规定

3.Brainstorming

What are the popular ways of making hotel reservations today?List at least three ones.