Part IV Vocabulary Development
Words and phrases:
make up bed 铺床 bedside table 床头柜
TV remote controller 电视遥控器 bed sheet 床单
blanket 毯子 quilt 被子
vacuum 吸尘器 carpet 地毯
pillow 枕头 ashtray 烟灰缸
tidy up the bathroom 清洁卫生间 bathtub 浴缸
bathrobe 浴衣 toilet roll 卷纸
towel 毛巾 shampoo 洗发液
express laundry service 快洗服务 laundry bag 洗衣袋
dry cleaning 干洗 iron 熨烫
stain 污点，污渍 fade 掉色
shrink （衣服）缩水 tear 洞，撕裂
sew 缝制 mend 修补
in season 应时的，时令的 place an order 点菜
Useful expressions
● Makeup Service:
✧ Housekeeping，May I come in?
✧ I’m sorry to disturb you，but may I clean the room now?
✧ Would you like me to make up your room now?
✧ May I do the turn-down service for you?
✧ When would you like me to do the room?
✧ What time would you like me to come back，sir?
✧ What time would be convenient，sir?
✧ What do you like me to do first?
✧ Where would you like me to begin with?
✧ Could you tidy up a bit in the bathroom?I’ve just taken a bath and it’s quite a mess now.
✧ May I tidy up your desk?/May I make the beds now or later?
✧ I will change the bed sheet for you at once.
✧ I’ll change the dirty towels for you at once.
✧ Ok，I will bring you another one right away.
● Wake-up Call Service
✧ I wonder if your hotel has the wake-up call service.
✧ Would you like a morning call?
✧ At what time would you like to get up，sir?
✧ When would you like to be woken up，madam?
✧ When would you like us to call you?
✧ Very well，sir.We will call you up at 6:00 tomorrow morning.And your room number is 1606.Is that right?
● Laundry Service
✧ I have some clothes to be washed.
✧ We will go and get your laundry right away.
✧ Excuse me，Madam.Have you got any laundry?
✧ I’d like to have this laundry done，please.
✧ I’d like this sweater washed by hand in cold water.It might shrink otherwise.
✧ I need to have my suit ironed as soon as possible.
✧ There is a stain on this coat.I’d like it removed before it’s dry-cleaned.
✧ Is this for washing/dry-cleaning/pressing，sir?
✧ Can you tell me how long it will take?
✧ When will it be ready?
✧ We will get it cleaned and send it back by 6 p.m.today.
✧ We charge 50% extra for express laundry service，but it only takes 4 hours.
✧ Please complete the laundry list and put it together with your laundry.
● Room Service
✧ Do you have room service?
✧ Do you bring food to room?
✧ Room Service is available 24 hours.What would you like to order?
✧ Could you send me a steak sandwich，please?
✧ How long will that be，please?
✧ When will it be here?
✧ It should be with you in twenty minutes，sir.
✧ It should be ready in about half an hour.
✧ You will get it in about 15 minutes，madam.
✧ Here is the breakfast.
✧ Please just put it on the table over there.
✧ And this is the bill.
✧ Would you like to sign the bill，please?
✧ Can I have it charged to my account?