Part I Lead-in

Part I Lead-in

1.Main Services Offered When Living in a Hotel

◆ Bell Service 行李服务

◆ Cashier’s service 收银服务

◆ Business Center Service 商务中心服务

◆ Information Service 信息服务

◆ Tourism Service 旅游服务

◆ Makeup service 客房清扫服务

◆ Turn-down service 开夜床服务

◆ Laundry and valet service 洗衣服务

◆ Room Service 送餐服务

◆ Wake-up call service 叫醒服务

◆ Food and Beverage service 餐饮服务

◆ Maintenance Service 维修服务

◆ Shopping and Entertaining Services 购物与娱乐服务

◆ Conference Service 会议服务

◆ Personal Service 个性化服务

2.Brainstorming：What are the main duties of the Housekeeping Department?Name some of them.