Part III Activities
1.Translate the sentences in the brackets to c omplete this dialogue.
A:Look what you’ve done! You spilt soup on my shirt.
B:I’m terribly sorry，sir.I’ll bring you a towel immediately.
C:Good evening，sir.I’m the head waitress.(1)____________ (我为我们的粗心表示歉意。)May I clean it up for you?
A:No，I’ll do it myself?
C:Are you a hotel guest?
A:No，and what’s that got to do with it?
C:Here is my name card.(2)__________ (请把洗衣费账单寄给我们。)(3)____________(我们会把钱退给您。)
A:I should think so，too.
C:(4)____________ (很抱歉给您带来了麻烦。)
A:Please be more careful next time.
C:We will，sir.(5)__________ (我保证这类事情不会再发生。)
2.Role-Play
Situation 1:
You are a tourist.Your tour guide changes the itinerary by her own without asking the permission of the tour member.You are complaining this problem to your travel agent.
Situation 2:
You are living in a hotel.But the hotel facility and decoration are very simple.It doesn’t look like “a luxurious hotel” as described in the advertisement.You are complaining to your tour guide and expecting his explanation.