Unit Three Living in a Hotel
Part III Activities
1.Requirement-Response
1)a 2)c 3)a 4)a 5)c 6)c 7)a 8)b
3.Translation:
Translate the following short passage into Chinese.
客房清洁从客房服务员敲门，并说“客房服务”的那一刻就开始了。它包括准备工作、清洁工作和检查工作。客房服务员应避免打扰客人并尊重客人的隐私。进入房间后，客房服务员要打开电灯，给房间通风换气，记录损坏或丢失的物品，更换床上用品等等。最后客房服务员应从客人的角度检查一遍客房，直到对房间感到满意了才能在关灯锁门之后继续下一间客房的清洁工作。
Translate the following sentences into English or Chinese.
1）The room is ready.Is there anything else I can do for you?
2）我上午11点再来你看您方便吗？
3）Express laundry service is available，but there is a 50% extra charge.
4）你好，你们能派人到1809房间取一下我要洗的衣服吗？我有两件衬衫要干洗，还有一个扣子要缝。
5）Good evening.This is Bob Brown in Room 1206.I’d like a wake-up call tomorrow morning.
6）先生，您想让我们几点叫醒您呢？
7）You can have the bill charged to your account，but you have to sign your name and room number here on the bill.
8）你们的送餐服务中有不同种类的早餐吗？
9）If you have any questions or requests，please don’t hesitate to let us know.
10）这是酒店指南，上面有所有关于房间和我们酒店服务的信息。
Part V Reading
Passage 1
1.Read the passage and decide whether the following statements are true (T)or false (F).
1)F 2)F 3)T 4)F 5)T 6)T
2.Summarize the duties of the departments of a hotel mentioned in the passage.
The Front Office:receive reservations，register guests，assign rooms，distribute baggage，store guests’ valuables，provide information，deliver mails and messages，exchange foreign currencies，check room occupancies，check guests out and so on;
Housekeeping Department:see to the cleanliness and good order of all rooms and public areas in the hotel; offer laundry and valet service and many personal services;
Food and Beverage Department:Offering a variety of meals and services.
Passage 2
1.Answer the following questions according to the passage.
1)What are “Green” hotels?
“Green” hotels are eco-friendly whose managers are eager to institute programs that save water，save energy and reduce solid waste—while saving money—to help PROTECT OUR ONE AND ONLY EARTH! These hotels include any hotels，motels，and inns，but have to be certified green by an independent third-party or by the state they are located in.
2)What is the aim of “Green” Hotels Association?
The aim of “Green” Hotels Association is to reduce the amount of energy and water consumed and the amount of solid waste produced by the lodging industry.
2.Say something in your own words about the following questions.
1)If you stay in a hotel，do you want your towel and bed sheet washed and changed every day?And why?
No.I will only want my towel and bed sheet washed and changed as needs arise.
2)Do you have any good ideas to help hotels to save energy and protect our environment?(Omitted)
3.Translate the words on the following cards into Chinese.
Card 1
挽救我们的地球母亲
每天世界上数以千计的酒店洗床单就会消费掉成百万加仑的水和成吨的清洁剂。
通常床单会每天更换。
如果您认为没必要每天更换床单，请在早上把这张卡片放在枕头上。那么我们会为您铺床但不会更换床单。
请自行决定。
Card 2
帮助保护我们的环境
每天成吨的清洁剂和成百万加仑的水用来洗那些有可能只使用一次的毛巾。
请自行决定。
把毛巾放在毛巾架上表示“我还要再次使用。”
把毛巾放在地板上或浴缸里表示“请更换毛巾。”