Dialogues（对话）
Dialogue 1
P—Passenger PC—Passenger Clerk
PC:Sir，don't worry.Get on the train first and I'll take the baggage for you.
老先生，别着急，您先上车，我来帮您拿行李。
P:OK，thanks.
好的，谢谢。
Dialogue 2
P—Passenger PC—Passenger Clerk
P:My old mother is travelling on your train.Could you look after her for me and remind her before reaching the station，please?
我的老母亲乘车，你能帮我照顾一下吗？到站前请提示一下。
PC:No problem.I'll take care of her.Don't worry.
没问题，您放心。我一定会照顾好她的。
Dialogue 3
P—Passenger PC—Passenger Clerk
P:Excuse me，here is a disabled passenger.Where is convenient for him to sit?
我们这有一位残疾人，坐哪儿比较方便？
PC:Please take the first row.We'll help you.
可以在第一排座位上坐，我们帮您协调。
P:Where could I put the wheelchair?
轮椅放哪儿？
PC:Please put it at the Left Luggage and make sure it won't move.
您踩好轮椅脚闸，放在大件存放处。
PC:When we reach the station，would you need any help from the station?
到站后，您需要我与站方联系，为您提供什么帮助吗？
P:Yes，thanks.
需要，谢谢。
PC:When we reach the station，please follow me.I'll take you to the lift.
到站后，您随我来，我帮助您乘直梯出站。
Dialogue 4
P—Passenger PC—Passenger Clerk
P:How could I get into the accessible toilet?
这个无障碍卫生间怎么进去？
PC:First，please press the green button to open the door.After getting in the toilet，press the green button to close the door，and press the red button to lock it.
先按绿色按钮，厕所门就开了。进去后先按绿色按钮关闭，再按红色按钮锁闭。
Dialogue 5
P—Passenger PC—Passenger Clerk
P:I need to change the baby's diaper.Where can I do it?
我需要给孩子换尿布，我在哪儿换呢？
PC:There is a table for babies nursing in the accessible toilet in Carriage 5.You can change the baby's diaper there.
在5车厢的无障碍卫生间内有婴儿护理台，您可以在那儿给孩子换尿布。
Dialogue 6
P—Passenger PC—Passenger Clerk
PC:I am sorry for having kept you waiting so long.
很抱歉让您久等了。
P：Would you please find a convenient seat for my friend？He is disabled，you know.我有位残疾人朋友，坐哪儿比较方便？
PC:Please wait a minute.I'll arrange a nearest seat for him.
请您稍等，我帮您调换个座位，就近就座吧。
Dialogue 7
P—Passenger PC—Passenger Clerk
P:Hello，I have trouble walking.Could you arrange a nearby seat for me?
您好，我的腿不方便，能不能帮我换个就近的座位？
PC:Just a minute.I'll arrange a seat for you.
稍等，我来帮您安排。
P:Thanks for your help.
好的，谢谢您的帮助。
Dialogue 8
P—Passenger PC—Passenger Clerk
P:Hello，my family members can not walk too much.Could you please tell me the closest exit?
你好，我的家人腿脚不方便，你可以告诉我哪里出站最近吗？
PC:Sir，please wait for me outside this carriage after we get to the station.I'll take you to the accessible lift.
先生，一会儿到站，请您在这节车厢外等我一会儿，我带您乘无障碍电梯。
P:We have a disabled person with us.Could you please get us a wheelchair?
我们有位残疾人，能帮我们联系轮椅吗？
PC:No problem.The wheelchair will be waiting for you on the platform.
好的，没问题，我把轮椅拿到站台上等您。
P:Where can I put the wheelchair?
轮椅放在哪儿？
PC:Please lock the foot brake and put it near the vestibule.
您踩好轮椅脚闸，放在车厢连接处。
Dialogue 9
P—Passenger PC—Passenger Clerk
P:Do you have doctors on the train?
列车上有医生吗？
PC:Sorry，we don't have train doctors.But I can make a broadcast and try to find a doctor among the passengers.
对不起，列车没有随车医生，但我会试着通过广播在旅客中为您寻找医生。
PC:Here is a doctor.He happens to take this train.He will take care of you.
这位是医生，他碰巧今天乘车，让他帮您检查一下。
Dialogue 10
P—Passenger PC—Passenger Clerk
P:Miss，could you please wake me up early tomorrow morning?
小姐，明天可以早些叫我吗？
PC:Sure.What time?
当然可以，您需要几点叫您？
P:Six o'clock.Thanks.
6点吧，谢谢。
PC:No problem.I'll wake you up on time.Good night.
没问题，我会按时叫您，晚安。
Dialogue 11
P—Passenger PC—Passenger Clerk
PC:Good morning.Did you have a good rest last night?Let me get a kettle of hot water for you，OK?
早上好，您昨晚休息得还好吗？我来帮您换壶热水吧？
P:I had a very good rest.Thank you.
休息得很好，谢谢。
P:Thanks for your excellent service.
你们的服务很好，很感谢你。
PC:Thank you for your compliment.We're looking forward to meeting you again.
谢谢您的夸奖，我很高兴能为您服务，欢迎再来。