Dialog Ⅳ Lift Emergency电梯事故
On a hot summer day，the telephone operator received a lift emergency report.Upon receipt of this，she inform s the hotel Security Control Department immediately.
Operator：Security Control？This is the operator.There's an emergency！Some guests have been trapped in a lift in Building A.
Security Officer：Assure the guests through the intercom that help is on the way.
Operator：Yes，sir.
Security Officer：Hello，is that Mr.Clarke？
Asst.Manager：Yes，speaking.
Security Officer：Some guests are locked in the lift！It's urgent！（On receiving the emergency report，the security officer informed the assistantmanager，senior security officer on duty and duty engineer to attend the scene by walkie-talkie.）
Asst.Manager：I think the duty engineer and his staff can dealwith the problem.Contact telephone operators and exchange information.
Security Officer：Operator，please keep in touch with the guests and let us know if any injury is discovered.
Operator：The guests complained that they were feeling more and more difficult to breathe.
Asst.Manager：Call the in-house doctor to come to the scene.
Operator：Yes，sir…Doctor，doctor，this is the emergency call.Some guests are locked in a lift.Go to Building A.Theymight need your help！
Doctor：I'm coming.Tell the guests not tomove to save energy.
Asst.Manager：Jack，can you determine atwhich floor the liftwas parked？
Duty Engineer：Yes，it's on the 10th floor，sir.
Asst.Manager：Get ready for the rescue in no time！The guests'lives are measured in seconds.
Duty Engineer：Yes，sir.We'll take rescue action immediately.
Asst.Manager：I'm the assistantmanager.We're taking urgent steps to release you.I can assure you that everything is under control and there is no need to panic.
（Ten minutes later，the guests are released.）
Asst.Manager：We do apologize for the incident.Please tellme your names and room numbers.
trap［træp］ v.陷入
intercom［'ɪntəkɒm］ n.内部通话系统，对讲机
security［sɪ'kjʊərɪtɪ］ n.安保
walkie-talkie［'wɔːkɪ'tɔːkɪ］ n.对讲机
determine［dɪ'təːmɪn］ v.判断，决定
rescue［'resk juː］ n.救援
release［rɪ'liːs］ v.解救（出来）
panic［'pænɪk］ v.感到恐慌，惊慌
be trapped in a lift 被困在电梯里
security officer 安保人员
assistantmanager 经理助理
duty engineer 值班工程师
in-house［'ɪnhaʊs］ adj.驻在饭店里的
in no time 马上
under control 在控制之下的
Quickies
1）Whatwould you say to comfort guests trapped in a lift？
2）Match the words in Column A with the words in Column B.
