Speaking Ⅰ How to Dealw ith Problem s and Emergenc...
A.Phrases，Sentences and Expressions.
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B.Role-p lay.Act out the follow ing dialog.
Two tourism majors are heard discussing in the classroom about the safety for workers and guests.
Party A：
·Says employees become involved in accidents，so a safe workplace is important.
·Thinks guests face far fewer hazards compared to workers and gives examples.
·Calls B's attention to the cost incurred from employee accidents，including time，business function，repair，premium.
·Begins to see the point that safety program must be a concern equally for both worker safety and guest safety.
Party B：
·Argues against it，but for guest safety.
·Responds with convincing facts：slipping on stairs，hot coffee，allergic reaction to food，food-borne illness.
·Shows A the consequence of not paying attention to guest safety：one thousand，even onemillion of dollars in lawsuits.
·Agreeswith A's conclusion.
C.M ore situations.
1.Chen Lin visits the local police department.She is interviewing one of the police officers，Mr.Sun.Roles：
A—Chen Lin，inquiring about the nature and number of calls received from hotels in the area.
B—the police officer，telling Chen Lin the change of the number and the nature of hotel crimes since the September 11 terrorist attack in New York in the U.S.
2.A security officer is consulting Mr.Wang，executive chief of a security industry，about the CCTV（closed-circuit television，闭路电视监控系统）system to be used in hotels.