Dialog Ⅰ A Late Checkout延迟离店
A guest is checking out at the reception desk.
Receptionist：Good morning，ma'am.Are you checking out now？
Guest：Yes.But I'm sorry.I know we're a few minutes late.
Receptionist：That's no problem.It's always really busy at checkout time anyway.
Guest：Oh，really.The last hotel we stayed in charged us for a late checkout.
Receptionist：Your room isn't booked this week，so it's not a problem.How was everything？
Guest：The room was great.The beds were really comfortable，and we weren't expecting our own fridge.
Receptionist：I'm glad you liked it.
Guest：The kids were disappointed that the pool wasn't open this morning，though.
Receptionist：Iapologize for that.We can't get a cleaner in any time earlier than 10：00 a.m.
Guest：Well，we had a nice swim last night anyhow.
Receptionist：Will you be putting this on your credit card？
Guest：No.I'll pay in cash.
Receptionist：Okay.So the total comes to RMB 720.67 Yuan，including tax.
Guest：I thought it was RMB 690 Yuan even.That's what they said yesterday when we checked in.
Receptionist：Yes，but there is an extra room charge on your bill.
Guest：Oh，I forgot.My husband ordered a plate of nachos.Sorry.
Receptionist：No problem.So…from RMB 800 Yuan，here's your change.Now，I'll just need to ask you for your room keys.
check out 退房结账
late checkout 延迟退房
fridge［frɪdʒ］ n.电冰箱
cleaner［'k liːnə］ n.清洁工
putting this on one's credit card 把这（笔账）记到某人信用卡账上
total［'təʊtəl］adj. 总的；全体的；完全的
tax［tæks］ n.税；负担
extra room charge 额外的房间费用
nacho［'nɑːtʃəʊ］ n.（墨西哥）烤干酪辣味玉米片
Quickies Answer the following questions.
1）Why did the guest apologize when she arrived at the front desk？
A.She forgot to pay.
B.She was late for checking out.
C.Her kids used the pool when itwas closed.
D.Her credit card wasn'tworking.
2）Which of the following did the woman's family NOT like about the hotel？
A.The pool hours.
B.The room.
C.The beds.
D.The rate.
3）Whatwas the woman charged for besides the room rate？
A.Telephone use. B.Room service.
C.Pool towels. D.A late fee.