Dialog Ⅱ A Telephone Sales Call电话销售

Dialog Ⅱ A Telephone Sales Call电话销售

A travel sales clerk calls M r.Evans,one of their old customers,to sell to him the ten-week long trip in Hong Kong.

Staff:May Ispeak to Mr.Evans?

Customer:Yes,speaking?

Staff:Hello,Mr.Evans.This is XiaoWang from Sky Travel Service.Are you planning for your holidays?

Customer:Yes,we plan to spend our holidays in Hong Kong.

Staff:I can give you some information about our ten-week long trips to Hong Kong.

Customer:Well,how do you travel?

Staff:It's a specially adapted buswith room for sleeping and…

Customer:And how many people in a group?

Staff:Well,the bus sleeps ten.Usually there are eight travelers and two drivers,a guide to look after you.

Customer:So,we sleep,normally,in the bus?

Staff:Yes,and it's fully equipped for cooking and it's got a shower system thatwe put up every evening,weather permitting.

Customer:Er,we start from Shanghai?

Staff:Yes,and we return to Shanghai.

Customer:Is there anything specialwe'd have to bring?

Staff:Oh,we give everyone a list of suitable clothes,etc.to bring.Of course,space is limited.

Customer:Oh,yes,I understand that.Now,how long in advance would I have to book?

Staff:Well,it depends.Usually six or eight months.Many people are interested in it.

Customer:Well,I'm interested in the ten-week trip next spring.

Staff:Um,that one leaves on the 6th of April.

Customer:Yeah,that's right.Itwill be for two people.

Staff:Thatwould be fine.Could you come in and we can go over all the details?

Customer:Yes,I think that would be best.Um,but can you give me some idea of how much thatwill cost?

Staff:Spring for ten weeks…Um,we haven't got the exact figures at the moment,but…er…something like…er…RMB 12,000 Yuan per person. 

Customer:OK.I'll come and see you some day nextweek.

Staff:Yes,thanks for your time.Then see you nextweek.

adapt[ə'dæp t]  v.改造,改编

figure['fɪgə]  n.数字

go over  讨论

in advance  提前

something like  大约

Quickies

1)How does the clerk close the conversation?

2)What are the other ways to close a sales conversation?