Listening Ⅰ Checkout退 房

Listening Ⅰ Checkout退 房

Listen to the dialogs and fill in the blanks.

Dialog 1

Staff:Can Ihelp you,ma'am?

Guest:________________________________my room?

Staff:Normally it's________________on the day of your departure.

Guest:Well,you see,________________tomorrow afternoon.

Staff:Isee.Which room is it,ma'am?

Guest:_________________________________________.

Staff:Ah,yes,Mrs.Bright.Youmay keep the room till3 p.m.if you wish.

Guest:____________________?

Staff:No,ma'am.This is the____________________.You may not be________________for it.

Guest:Oh,that's nice.Thank you verymuch.

Dialog 2

Staff:May Ihelp the next person in line?

Guest:____________________.

Staff:Your name and room number,please?

Guest:____________________.

Staff:Just aminute,please.Here you are.___________________.

Guest:____________________.That's right.

Staff:Would you like to pay in cash or by credit card?

Guest:____________________.Here you are.

Staff:Onemoment,please.___________________.

Guest:I'll____________________.

Staff:Here's your original credit card____________________.

Guest:Thanks a lot.

Staff:With pleasure.Hope to see you again soon.