Dialog Ⅲ Hand ling a Com plaint about Noise处理客房噪声投...
Guests in one hotel room are talking loud ly.The Assistant M anager comes in and requests them to be quieter.
Staff:Good evening,sir.I'm the Assistant Manager.
Guest:How nice.
Staff:Yes,I'm afraid we've had a complaint about the noise from your neighbor across the corridor.He's trying to get some sleep as he has an early start tomorrow.I'm sure you understand.
Guest:Oh,Isee.
Staff:Do you think it might be possible to ask your friends to be a little quieter?We do like to give our guests a chance of getting a good night's sleep.It iswell after eleven.
Guest:Oh,I'm sorry.I do apologize.I suppose we were talking rather loudly.It's just thatwe've signed a very important contract.We were having a bit of a celebration.
Staff:I'm pleased to hear it.Shall I ask Room Service to bring you some coffee?
Guest:No,thatwon't be necessary.We were just about to pack up anyway.
Staff:Thank you,sir,and good night to you.
corridor['kɒrɪdɔː] n.走廊
celebration[,selɪ'breɪʃən] n.庆祝
Room Service 客房送餐服务(处),房内用膳(处)
Assistant Manager 助理经理
sign a contract 签订合同
pack up 结束,停止
Quickies Answer the follow questions.
1)What happened before the Assistant Manager received the complaint?
2)What happened before the Assistant Manager came into the room?