Speaking Ⅰ How to Make a Personal Sales Call定人销售用语
A.Phrases，Sentences and Expressions.
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B.Role-p lay.Act out the follow ing dialog.
Miss Smith，the sales clerk，calls Mr.Lee to make an appointment to sign the travel agreement.
Mr.Lee：
·Answers the phone.
·Greets the caller on the phone.
·Disagrees.
·Hesitates and agrees after thinking for amoment.
·Agrees to see her on hisway to a trade show in the city.
·Says goodbye.
Miss Smith：
·Responds bymaking self-introduction.
·Expresses the purpose of calling and asks the possibility of meeting this afternoon.
·Suggestsmeeting Mr.Lee tomorrow morning.
·Askswhether to drop by Mr.Lee's office at a time or for Mr.Lee to see her in her office.
·Agrees and repeats the time and place for the appointment.
·Thanks Mr.Lee.
C.M ore situations.
1.A travel sales people arrives unannounced at the office of a prospect to sell incentive travel to the company.
2.A man with two small children enters a travel agency.An agent greets him pleasantly and introduces herself.The man says he wants some help for planning a trip to Hong Kong.The agent begins helping the customer.