Task 2 Write for Practical Purposes
A Letter of Apology（道歉信）
Activity 1 Study the Sample
道歉信通常是因工作失误或者个人不便，引起对方的不快，向对方表明歉意，并请求对方谅解以增进友谊和信任的信函。道歉信的核心是向收信人表明歉意，请求对方谅解自己的过失或给对方带来的不快。写道歉信时要明确不是找借口为自己辩护，而是承认自己的过错并提出弥补过错的具体建议和方法。道歉信的关键是主题明确，用词准确，表达真诚。
Activity 2 Write with Given Information
☛ Fill in the blanks by choosing all the possible answers.
ABC 1. A. I’m writing this letter to apologize to you
B. I would like to offer my apologies to you
C. I write this letter to offer our sincere apologies
D. Thank you for your letter
答案解析：用于道歉信开头表示道歉的常用句型。
BD 2. A. we made a mistake about the delivery of smartphones
B. we made a mistake about the shipment of smartphones
C. we made a mistake about the packaging of smartphones
D. we got the shipment of smartphones wrong
答案解析：陈述犯错的原因,说出让对方原谅自己的理由。
BCD 3. A.I hope you can understand my situation
B. I am indeed very sorry for this C.I am awfully sorry for this
D. I would like to make an apology
答案解析：表示道歉的常用句型。
ABCD 4. A. We will give you 10% off
B. We will also offer a 10% discount
C. We will give you a 10% discount
D. We will also take 10% off
答案解析：表明将如何弥补过错。
ABCD 5. A. Once again, I’m sorry for any inconvenience caused
B. I do apologize for any inconvenience this may cause you
C. I am very sorry for the inconvenience
D. I’m awfully sorry for the inconvenience it may cause
答案解析：表示再次道歉的常用句型。
Activity 3 Write Alone
