Part II Listening and Speaking
A: Warming Up
Look at the pictures and work in pairs to discuss the following questions.
1. Public speaking, flexibility, teamwork, communication, time management, leadership and personal skills are essential professional skills. We can learn the skills through working and professional training.
2. Everyone’s ideal job is different. We can learn professional skills through professional training like workshop, teacher teaching, self-learning, professional development training, coaching, etc.
B: Vocabulary and Sentence
I. Listen to the following words and phrases and write down the Chinese meanings.
1. professional training 专业培训
2. continuing education 继续教育
3. standardized training 规范化培训
4. scientific management 科学管理
5. fulfillment 自我实现
6. personal performance 个人业绩
7. in-job training 在职培训
8. off-job training 脱产培训
9. advanced course 高级课程
10. employee training method 员工培训方法
11. professional examination 专业考试
12. training institution 培训机构
13. self-improvement 自我提升
14. professional skills 职业技能
15. career instruction 职业指导
II. Listen and complete the sentences with the right words.
1. If you want to have a better career, you’d better take some professional training.
2. I can learn professional skills from the training.
3. Do you know anything about professional nursing training?
4. Professional training can give you good career instructions.
5. Have you taken any professional training before?
6. Have you taken the advanced IT training?
7. Professional training is reasonable and useful.
8. Professional development training is necessary to become a leader.
9. What is your gain from this training?
10. Can you introduce the training course to me, please？
III. Listen to the dialogues and choose the sentences you hear.
Script:
1. —Do you know anything about professional nursing training?
—No, I don’t know anything about professional nursing training.
2. —What is necessary to become a team leader?
—Professional development training is necessary to become a leader.
3. —I don’t think professional training is necessary.
—No, not really. Professional training is reasonable and useful.
4. —Can you introduce the training course to me, please？
—I’d love to introduce this training course to you.
5. —Have you taken the advanced IT training?
—No, I have never taken the advanced IT training.
6. —What can you learn from the professional training?
—I can learn professional skills from the training.
7. —What do I need to do in order to have a better career?
—If you want to have a better career, you’d better take some professional training.
8. —What is your gain from this training?
—I have learned a lot of professional skills from it.
9. —Have you taken any professional training before?
—I took an acting training session two years ago.
10. —Where can we get career instructions?
—Professional training can give you good career instructions.
Keys:
1. A 2. B 3. A 4. B 5. A
6. B 7. A 8. A 9. A 10. B
C: Process Viewing
Video Episode 1
Script:
（Colby is asking some information about Business Management training courses from a salesman in a training institute.）
Salesman: Your current job is boring? Who said work can’t be fun?
Colby: My dull daily job makes me sick.
Salesman: Then you should come and train now at the Business Management Professional Training Institute in New York.
Colby: What can I gain from this?
Salesman: You can learn professional Business Management skills, and you could be working in just four short weeks.
Colby: The work sounds fun.
Salesman: The pay is great, and you will meet some excellent people.
Colby: OK. I’ll think about that!
(科比正在向来自培训机构的销售员咨询工商管理培训课程的信息。)
销售员：你现在的工作很无聊？谁说工作就不能有乐趣？
科比：我每天无聊的工作让我受不了。
销售员：那你应该到纽约工商管理专业培训学院来。
科比：我能从中获得什么？
销售员：你可以学到专业的工商管理技能，短短四周就可以投入工作。
科比：这份工作听起来很有意思。
销售员：收入也很好，你也可以遇到一些很优秀的人。
科比：好的，我会考虑的！
Keys:
I. Watch the video episode and decide whether the following statements are true (T) or false (F).
1. F 2. T 3. F
II. Watch the video episode again and choose the sentences you hear.
1. A 2. A
Video Episode 2
Script:
（Colby is choosing his training course, and he is discussing it with Dylan.）
Colby: Dylan, do you know anything about Mr. Holden’s qualified manager training classes?
Dylan: Yes, I was there last year. You want to take the training? Trust me, he is not an easy teacher.
Colby: But I’ve heard he is really a remarkable expert in the management field, and he knows his major.
Dylan: Yeah, yeah, but he is not funny at all, and too much content in class!
Colby: That’s not what I care! I need a professor who can give me good career education instruction.I’ve also heard there are a lot of advanced ideas in his training, and I love that!
Dylan: All right, I hope you can enjoy it.
（科比正在和迪伦讨论选择培训课程的问题。）
科比：迪伦，你了解霍顿先生的经理资格培训课程吗？
迪伦：是的，去年我上过他的课。你要上他的培训课吗？相信我，他可不平易近人。
科比：但是我听说他在管理领域里面是一名出色的专家，他对他的专业很精通。
迪伦：是的，但是他一点都不风趣，而且课堂内容太多。
科比：我不在乎！我需要一名能够给我好的职业教育的老师。我还听说他的课程里有很多先进理念，我喜欢这样的课程！
迪伦：好吧，那祝你上课愉快。
Keys:
I. Watch the video episode and choose the missing words according to what you hear.
1. Dylan, do you know anything about Mr. Holden’s qualified manager training classes?
2. I’ve also heard there are a lot of advanced ideas in his training, and I love that!
II. Watch the video episode again and choose the correct answers.
1. A 2. B 3. C
Video Episode 3
Script:
(Colby is going for a job interview, and the interviewer is asking about his previous training programs.)
Interviewer: Hi, Colby, congratulations to the last round! I’d like to know something about your previous professional training programs.
Colby: Aha, thank you very much, sir. Please don’t hesitate to ask.
Interviewer: All right. I’d like to know what training programs you have taken.
Colby: OK. I finished business management courses in London Community College two years ago.After that, I went to the University of Manchester for advanced study in Management. Luckily, I became a student of Mr. Holden, who is the world-famous expert in corporate management, and I have really learned a lot. I do expect to learn more advanced management knowledge from your company if you can employ me.
Interviewer: Great! I have been to Mr. Holden’s lectures, and they’re excellent. And I’d like to invite you to become one member of our wonderful team.
Colby: Thank you very much.
(科比正在面试，面试官询问他以前接受过的培训经历。)
面试官：你好，科比。祝贺你进入最后一轮面试。我想了解下你以前参加过的专业培训项目。
科比：谢谢你。请随便问。
面试官：好的。我想了解下你都参加过什么培训。
科比：好的，我两年前在伦敦社区大学完成了工商管理课程。在那之后，我进入曼彻斯特大学继续学习管理。我幸运地成为了霍顿先生的学生，他是世界闻名的企业管理专家。我也确实学到了很多。如果贵公司录用我，我也希望能从贵公司学到更多先进的管理知识。
面试官：很好，我也曾听过霍顿先生的讲座，非常精彩。欢迎你成为我们这个优秀团队的一员。
科比：谢谢！
Keys:
I. Watch the video episode and choose the possible sentences which have the same meanings as the sentences you hear.
1. B 2. A
II. Watch the video episode again and answer the following questions.
1. Something about Colby’s previous professional training programs.
2. Colby finished business management courses in London Community College two years ago. After that, he went to the University of Manchester for advanced study in Management.
3. Yes, he does.
Speaking
Omitted.
D: Situational Viewing
Video Episode 4
Script:
(The boss Josh is meeting his new employee Colby for the first time.)
Colby: Hello, boss. I’m Colby Steven. I have just finished my entry training and I’m here to report for duty.
Josh: Hello, Colby. You can call me Josh. Congratulations on finishing the training. How do you feel about it?
Colby: The training course is very reasonable. It helps me to have a general impression of our company.
Josh: Oh? What’s your thinking then?
Colby: I’ve learned that our company is the leader in environmental protection industry, and we have made great contributions to the environment.
Josh: Yes, that’s the idea of the board of directors. We want to be a company with a sense of social responsibility.
Colby: I’m proud to be able to service the company.
Josh: That’s good. For the first three months, you will go from one department to another and we will observe your performance.
Colby: Sure.
Josh: After that, we will send you to your most suitable department.
Colby: No problem.
（老板乔西第一次见到新员工科比。）
科比：老板您好，我是科比·史蒂文，我刚完成我的入职培训，来向您报到。
乔西：科比你好，你可以叫我乔西，祝贺你完成了培训，你感觉如何？
科比：培训课程非常合理，它让我对公司有了大体的了解。
乔西：哦？那说说你的想法。
科比：我了解到我们公司在环保行业首屈一指，我们为环境保护做出了巨大贡献。
乔西：是的，这是董事会的理念，我们要做有社会责任感的企业。
科比：我很自豪能为公司服务。
乔西：很好。前三个月你会在各个部门实习，我们会观察你的表现。
科比：好的。
乔西：三个月之后，我们会指派你去合适的部门。
科比：没问题。
Keys:
I. Watch the video episode, and decide whether the following statements are true (T) or false (F).
1. T 2. T
II. Watch again and rearrange the following sentences in sequence of happening.
1—3—2
Video Episode 5
Script:
(Because of Colby’s excellent performance, Josh decides to promote him. They are talking about the off-job training for the promotion.)
Josh: Hi, Colby. Congratulations on the promotion.
Colby: Thank you, Josh. I won’t manage it without your help.
Josh: You deserve it. Before you formally take up the post, you will have to take a six-month off-job professional development training.
Colby: I’m clear with that.
Josh: These are higher-level training courses. You need to seize the opportunity to enrich yourself.
Colby: Of course. I will study hard.
Josh: You must. I’ve heard that the CEOs of Apple and Google will give lectures during your courses.
Colby: Oh my God! I can’t believe that! To meet them was once my dream.
Josh: Well, try to learn something useful from your role-model then. Our company’s professional training is very famous all around the world, and don’t waste it.
Colby: I hope so. I will make good use of this professional development training.
Josh: Good, and wait for your good news.
(由于科比的杰出表现，乔西决定晋升他。他们在谈论科比升职之前的脱产培训。)
乔西：你好，科比。恭喜你升职了。
科比：谢谢你，乔西。没有你的帮助也没有我的今天。
乔西: 是你自己努力的结果。在你正式上任之前，你要参加一个六个月的脱产职业进修培训。
科比：我了解。
乔西：这些都是高级培训课程。你要抓住机会充实自己。
科比：当然，我会努力学习的。
乔西：你必须努力。我听说你们培训期间苹果和谷歌的首席执行官都会给你们讲座。
科比：天啊！太难以置信了！我以前就梦想着能见到他们！
乔西：那好，那你就尽力从你的榜样身上多学些有用的东西。我们公司的专业培训在世界上都很有名，不要浪费了。
科比：我也希望如此，我会好好利用这次专业进修培训。
Keys:
I. Watch the video episode and choose the correct answers.
1. B 2. C 3. A
II. Watch again and decide whether the following sentences are true (T) or false (F).
1. F 2. T
Video Episode 6
Script:
(Senior manager Colby is in charge of the new crew training, and he is talking with Josh about the training course settings.)
Colby: Hi, Josh. Have you got one minute?
Josh: Hi, Colby. What’s going on？
Colby: I’d like to discuss about the new crew training with you.
Josh: Sure. What do you have in mind?
Colby: We have got a little improvement in the entry training. We can focus more on the sense of honor and professional skills. I think they are the most important for a new crew member.
Josh: I agree with you. Any details?
Colby: This is just my initial thinking. I’m still working on the plan.
Josh: Good, can you simply introduce your idea?
Colby: Yes. Firstly, we can add a visit to our advanced lab in order to make the new crew have a clearer impression about what we are doing. Secondly, after the new crew are assigned to their positions, we can do a one-week-long special training on professional skills.
Josh: We are facing two problems—losing staff and low efficiency. That may help. Anyway, give me the detailed plan as soon as possible.
Colby: OK, I will finish it in 3 days.
（高级经理科比负责新员工培训，他正与乔西讨论培训课程设置。）
科比：你好，乔西。你有时间吗？
乔西：你好，科比，有什么事？
科比：我想和你讨论一下关于新员工培训。
乔西：好的。你有什么想法？
科比：我们可以改进下入职培训。我们可以更加注重公司荣誉感和专业技能。我认为这两点对于新员工来说最为重要。
乔西：我同意你的想法。有具体计划吗？
科比：这只是我的初步想法，我还在写具体计划书。
乔西：好，你能简单说下你的想法吗？
科比：好的。首先，我们可以增加一个高级实验室的参观内容，以便新员工对于我们企业的工作内容更为了解。第二，新员工被分配岗位之后，可以做一个为期一周的专业技能特训。
乔西：我们公司面临两个问题，人员流失和工作效率低。这也许可行。不管怎样，你尽快把详细计划书交给我。
科比：好的，我三天之内完成。
Keys:
I. Watch the video episode and choose the correct answers.
1. C 2. B 3. D
II. Watch the video episode again and answer the following questions.
1. According to Colby, the sense of honor and professional skills are the most important for a new crew.
2. According to Josh, losing staff and low efficiency are the two biggest problems at the moment.
Speaking
Work in pairs to make up your dialogue with your partner according to the following situation.Suppose you are Colby and you’re talking with your boss Josh about the new crew training. You want to give some suggestions on it.
Reference:
Colby: Hi, Josh. I have finished the new-crew training plan.
Josh: Very good. Let’s go through it.
Colby: My suggestions mainly aim at two aspects—to improve employees’ sense of belonging and
work efficiency in the new crew training.
Josh: Awesome. I'd like to hear more about it.
Colby: First of all, we should improve the sense of belonging of employees. First, we need to increase the communication between managers and new employees in the new crew training so that the employees can be attracted by the charisma of managers' leadership. Second, new employees need to know more about the company's perfect management system in order to establish confidence in the company. Third, we need to give new employees enough respect and trust, and believe that they can be competent for the new position. Fourth, we need to show the new employees the strength of our company so that they can improve their company loyalty.
Josh: Great. Anything else?
Colby: Then we should focus on improving the efficiency of the staff. First, we need to help new employees make a good career planning. Second, the experienced crew should help new employees deal with major problems in their work in a timely manner. Third, we should make our new employees integrate into the team and play a collective role. Fourth, the content of on-the-job training should be added to improve the working ability of employees so as to improve the work efficiency. Fifthly, appease the employees in order to make them work with a better attitude.Josh: Fantastic! You will be in charge of the new crew training this year. I hope you can be competent!
Colby: Thank you for your appreciation, I will try my best!